1300 087 006 Customers / Clients

Hardship Application

State Mercantile understands that at times our customers experience financial hardship. We recognise the need to deal with people under severe financial difficulties with empathy and understanding. Our Hardship Policy has been developed to assist you to manage your account in a mutually beneficial way.

So that we can assess your application in a timely manner please fill out all relevant sections of the following form and attach all documentary evidence in support of your application.

Please view our hardship policy here.

Customer Details

Only .pdf, .doc, .docx, .png and .jpg files.

Security
What is the estimated value of the property (e.g. car or house) that is the security for the loan?
What is your current monthly household income after tax?
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What are the values of your other assets?
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Living Expenses
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Current Debts
What are your current debts and minimum repayments?
Please include the name/s of the lender.
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Supporting Documentation

Only .pdf, .doc, .docx, .png and .jpg files.