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Careers

Joining State Mercantile means becoming part of a dynamic and rapidly growing business.


Want to apply for a career with State Mercantile?

State Mercantile strives to be an employer of choice and is a fast growing company that will provide you with many opportunities to grow and excel throughout your career with us. We are a very open and forward thinking company and value the input of all team members in improving their roles and the functioning of the company as a whole.

Current Vacancies

Call Centre Operator (casual) - Apply now

We have a great opportunity for Customer Service Officers with a passion to succeed to work in an exciting environment that is both challenging and rewarding. You will be responsible for building integral relationships with our customers that will lead them to financial freedom.

Call Centre Operator (full-time) - Apply now

We have a great opportunity for Customer Service Officers with a passion to succeed to work in an exciting environment that is both challenging and rewarding. You will be responsible for building integral relationships with our customers that will lead them to financial freedom.

Team Leader (full-time) - Apply now

We are currently seeking an experienced Team Leader with the ability to lead, coach and develop a team to achieve performance and quality targets. You will manage, monitor and report on the team’s performance and demonstrate best practices in a dynamic and rapidly growing business.

Employee Benefits

All employees have access to State Mercantile’s market leading reward and recognition programs. As a valued team member you will have access to generous financial incentives and you will also be able to participate in monthly prize draws.

Employee Development

State Mercantile is committed to the development of its employees. We encourage and promote continuous improvement strategies involving our staff, our clients and associates. We aim to promote our Leadership Team from within, so the opportunity is available to advance your career.

State Mercantile also has a leadership program that includes the ability to further your studies with a discipline and diploma that is suitable for the relevant potential career trajectory.

Company Values

  • Respect – All staff members are expected to conduct themselves in a respectful manner when interacting with customers. The same expectation carries over to company culture and all members of the company treat other members with the utmost respect.
  • Integrity – All staff members of State Mercantile hold themselves to consistent moral and ethical standards.
  • Professionalism – State Mercantile operates within the bounds of strict compliance guidelines and all staff are expected to act in a professional manner, adhere to these guidelines and to build trust from within the company and out.

What our employees had to say

A supportive environment with a great culture, good team leaders and co-workers. The team leaders and managers can relate which assists in staff development and overall achievement and happiness.

Mitch

State Mercantile provides an excellent working environment. The management encourage positive feedback and support, far exceeding any previous workplaces I have been. I would recommend the opportunity to work here to anyone. It has been a pleasure.

Fiona

There is a strong sense of mentorship between management, senior collectors and newer staff creating an encouraging, pleasant workplace.

Vivienne

Flexible for uni students, learn important skills that would be employed in many different professions.

Jack

Careers form:

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