Our dedicated management team and highly trained staff ensure that customers are always dealt with fairly and with integrity. We understand that no situation is ever the same, we always strive to reach a fair resolution with all customers that takes into consideration each individuals circumstances.
State Mercantile will act ethically and with integrity towards its customers. Our team are dedicated to working with you, ensuring we achieve the best solution for your account and help you to improve your financial situation.
Have you received a letter from us? Please log in to our online customer portal with your reference number and date of birth.
List of frequently asked questions that may help you answer questions you may have about your account with State Mercantile.